Dialogue based models like Case Method and Appreciative Inquiry are designed to encourage the exploration of new ideas and ways of thinking.  Inclusive processes require a set of skills to encourage this open exchange.

Guiding Principles

Allow for open exploration

  • Resist the temptation to impose your view.  It is important that participants construct their own understanding.

There really are no right answers

  • All  ideas  and viewpoints hold ‘truth’ for the owner.  Assume a position of curiosity rather than one of judgement.  Encourage all contributions.

Allow participants to pass

  • Some of the discussions will move to sensitive and personal areas.  It is perfectly acceptable and expected to move in and out of a discussion.  Allow for silence and contemplation.

Vary group composition

  • We learn about ourselves in relationship to the ideas and viewpoints of others.  A variety of discussion partners will expand one’s frame of reference.

Review the ground rules

  • Only one person speaks at a time
  • Indicate your interest in speaking through a signal (determined by group)
  • No interrupting
  • No personal attacks or judgements

Don’t rush

  • This is a time to speak, be heard and be understood.  For many, sharing ideas publicly is uncomfortable and will require patience and encouragement.
Guiding Principles